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Google Analytics offers various features and options for setting up e-commerce tracking to help businesses monitor and analyze their online sales and transactions. When setting up Google Analytics for e-commerce tracking, you can expect the following services and features:
Account and Property Setup: Creating a Google Analytics account and property (website) if you don't already have one.
E-commerce Tracking Configuration: Enabling e-commerce tracking within your Google Analytics property. This typically involves adding a piece of tracking code to your website's pages, which can be done manually or through a tag management system like Google Tag Manager.
Enhanced E-commerce Tracking: Setting up enhanced e-commerce tracking, which provides more detailed data about the customer's shopping journey, such as product impressions, promotions, and refunds.
Product Tracking: Configuring product tracking to monitor individual product performance, including product views, add to cart actions, and purchases.
Transaction Tracking: Setting up transaction tracking to record and analyze sales data, including total revenue, quantity of items sold, and average order value.
Shopping Behavior Analysis: Tracking user behavior through the shopping process, such as viewing product details, adding items to the cart, and proceeding to checkout.
Checkout Funnel Tracking: Monitoring the steps in the checkout process to identify where users may be dropping off or abandoning their carts.
Conversion Rate Analysis: Calculating conversion rates for key actions like adding items to the cart, initiating checkout, and completing a purchase.
Refund and Returns Tracking: Implementing tracking for refunds and returns, which helps you understand the impact of product returns on your e-commerce business.
Cross-Domain Tracking: Configuring cross-domain tracking if your e-commerce site spans multiple domains or subdomains.
Integration with Payment Gateways: Integrating with payment gateways (e.g., PayPal, Stripe) to capture transaction data accurately.
Event Tracking: Setting up event tracking for specific user interactions, like clicks on promotional banners, social sharing buttons, or video views.
Custom Dimensions and Metrics: Defining custom dimensions and metrics to track additional data specific to your e-commerce business, such as customer demographics or product categories.
Goal Setup: Creating goals in Google Analytics to measure specific actions that lead to conversions, such as form submissions or newsletter sign-ups.
E-commerce Reports: Accessing and interpreting e-commerce reports in Google Analytics, including sales performance, product performance, and shopping behavior reports.
Analytics Training: Providing training or documentation to help you understand how to use the e-commerce tracking data effectively for business insights and decision-making.
Ongoing Support and Maintenance: Ensuring that e-commerce tracking continues to work correctly and making adjustments as needed to accommodate changes in your website or business processes.
Please note that the exact services offered by Google Analytics setup providers may vary, and the extent of setup and customization will depend on your specific business needs and goals. It's essential to work with a provider or consultant who can tailor the setup to your unique requirements.